and Conditions of Sale
In these terms and conditions, the following definitions apply:
(also referred to as 'we' and 'us') means Radiquip Media Services
Ltd, whose registered office is at Unit 20, Sarum Business Park,
Lancaster Road, Old Sarum, Salisbury, Wiltshire. SP4 6FB.
means Radiquip's e-commerce web site located at http://www.radiquip.co.uk
Terms" means terms and conditions related to goods purchased
from the Site.
The Sales Terms
These Sales Terms govern the supply of any goods you order via
this Site. If you do not agree with the Sales Terms, do not order
any goods from the Site.
If Radiquip accepts any order for goods from you, then its agreement
with you will be made on these Sales Terms.
These conditions should be read in conjunction with, and are additional
to, our standard policies and legal notices as shown on our website
relating to privacy, products and website use.
Radiquip reserves the right to amend the Sales Terms from time
to time. Radiquip will publish the amended Sales Terms on the
Site and any new versions of the Sales Terms will come into effect
as soon as Radiquip publish them on the Site (with the exception
that any orders that Radiquip have already accepted from you prior
to any such change will be subject to the Sales Terms in force
at that point). If you use the Site after Radiquip has published
the new Terms, your continued use of the Site indicates that you
agree to be bound by the new Sales Terms.
Whilst every effort is made to represent accurate stock levels
on our website, the indication of stock does not guarantee that
a product is available for immediate dispatch.
If any item you have chosen is unavailable, Radiquip will contact
you via phone or your email address and set out the options that
are available. You will have the option to have the item placed
on back-order or to request a refund of the purchase price.
Radiquip may terminate or suspend the supply of any goods displayed
on the Site in the event of no stock, for support or maintenance
work or for any other reason. Radiquip may do this at any time
and without notice.
Buying goods from this Site
Radiquip may change the prices of the goods displayed on the Site
at any time. The prices for all the goods available on the Site
are clearly marked in their description and the VAT breakdowns
are listed as well. All applicable delivery charges are also displayed
on the Site.
The receipt of an email order confirmation from Radiquip indicating
that a transaction has been authorised is simply a recognition
that we have received the consumer's requested order.
The display of goods for sale on the Web site constitutes a mere
invitation to treat. There will be no contract between Radiquip
and the consumer until we actually despatch the goods to you (or
in the case of pre-payment when payment is received by Radiquip).
At any point up until then, we may decline to supply the goods
without giving reason.
At the moment that the goods are dispatched (or in the case of
pre-payment, payment is received by Radiquip), a contract will
be made between Radiquip and the consumer.
Due to the technical complexities associated with trading online,
Radiquip Media Services currently takes payment immediately by
authorising and settling all transactions immediately after the
customer's address has been verified by their issuing bank.
If a product is not available to dispatch at the time of the order,
the payment taken will be regarded as a prepayment. When the order
has been processed the customer is then billed accordingly.
For orders placed via the Site, Radiquip accepts Visa, Mastercard,
Switch, Solo, Maestro and JCB cards. When making your payment,
it is imperative that you provide the information that Radiquip
specify is required, for example, cardholder's name as it is shown
on the card and address exactly as it appears on the card statement.
Ownership or title to the product shall not pass to you, the buyer,
until Radiquip has received payment in full.
You will be charged in UK pounds sterling.
We reserve the right to terminate the contract in the event that
the goods are unavailable, miss-priced or cleared funds are not
Our delivery prices are based the total weight of a consignment.
Delivery prices for individual items are shown on our website.
The delivery charge for multiple items is based on the total shipment
weight. The charge covers packing, handling and delivery.
Orders placed before 2pm Monday to Friday (excluding bank holidays)
are usually shipped the same day for next day delivery, however
we offer no guarantee that your goods will reach you within this
time. You should allow at least 3 working days before contacting
us if your order has not been received.
Orders placed over the weekend, after 2pm on a Friday or on bank
holidays will be processed the next working day and shipped, subject
to availability, within 24 hours of processing.
Items may be dispatched in more than one package, and will not
necessarily arrive at the same time. If you have not received
your goods within the above timeframe, please contact us by email:
The delivery prices shown on our website apply to UK Mainland
locations only. Delivery to other locations are available by prior
arrangement with the cost of shipping confirmed at that time.
We want you to be completely satisfied with your purchases. Please
let us know if you are not entirely satisfied with our products
or our service, so that we can rectify the situation. We try to
ensure that the products are the same as those shown on our site,
although sometimes differences do occur.
Items are described and photographed as accurately as possible,
however sizes, colours and designs may vary.
If the product is damaged in any way or has become broken in transit
you should inform us within 24 hours and we will replace the goods
immediately or offer a refund of the final purchase price including
initial shipping costs. If the damaged item forms part of a multiple
order then the delivery charge will not be refunded.
You have a legal right to cancel your order within 7 days of the
date of receipt of the goods, provided the goods are returned
to us new and in an unused condition in the original packaging
together with a copy of the receipt.
Before returning any item you should request a returns number
from us, by email or telephone. An advice slip showing your name,
address and the returns number should included with the returned
Returns should be sent to Radiquip Media Services Ltd, Unit 20,
Sarum Business Park, Lancaster Road, Old Sarum, Salisbury. SP4
Providing the items are returned in a saleable condition a refund
will be provided within 30 days of the date of cancellation.
General and governing law
These terms and conditions shall be governed and interpreted in
accordance with English law, and you consent to the non-exclusive
jurisdiction of the English courts in respect of any dispute arising
and Conditions of Sale. Version 2.01 Rev: August 2007